1. Acceptance
By creating an account or using Upchatty, you agree to these Terms of Service. If you do not agree, do not use the platform.
2. Eligibility
You must be at least 18 years old and authorized to enter into a binding agreement to use Upchatty. The platform is intended for business and professional use only.
3. Account Responsibilities
- You are responsible for maintaining the confidentiality of your password.
- You are responsible for all activity that occurs under your account.
- You must notify us immediately of any unauthorized access to your account.
- You may not share your login credentials with others.
4. Acceptable Use
You agree not to use Upchatty to:
- Transmit unlawful, harassing, defamatory, or abusive content.
- Share malware, viruses, or any malicious code.
- Attempt to gain unauthorized access to other users' accounts or the platform infrastructure.
- Violate any applicable local, national, or international law.
- Impersonate any person or entity.
5. Workspace Policies
Workspace Directors may set additional usage policies for their organization. Members of a workspace are subject to both these Terms and their organization's policies. Directors and Admins may moderate content, remove members, and access communications within their workspace.
6. Content Ownership
You retain ownership of content you create. By posting content to Upchatty, you grant us a limited license to store, transmit, and display that content solely for the purpose of operating the platform.
7. AI Features
Upchatty includes AI-powered features (Orbit AI) that process workspace message content to generate summaries, search results, and reports. By using AI features, you consent to message content being processed by our AI provider (Anthropic). Do not submit sensitive personal data to AI features.
8. Service Availability
We strive for high availability but do not guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue the platform at any time with reasonable notice.
9. Termination
We reserve the right to suspend or terminate accounts that violate these Terms. You may delete your account at any time via Settings → Danger Zone.
10. Limitation of Liability
To the maximum extent permitted by law, Upchatty is provided "as is" without warranties of any kind. We are not liable for indirect, incidental, or consequential damages arising from your use of the platform.
11. Changes to Terms
We may update these Terms from time to time. Continued use of the platform after changes constitutes acceptance of the revised Terms.
12. Contact
For questions about these Terms, contact legal@upchatty.com.